Welcome to Mohamed Alaa's Portfolio!

About Me:

I’m an enthusiastic and passionate Network and Systems Administrator with extensive knowledge in AWS Cloud Computing. I have a strong academic background in communications, electronics, and computer engineering.

I have always found myself as the person who solves any technical issues facing my family and friends whilst they’re dealing with computers and networks, so naturally, I decided to pursue a career at something that I believe I’m a natural at.

Resume:

To view my Resume, click here

Education:

Higher Technological Institute of Engineering - 10th of Ramadan City

Bachelor's degree with Honors in Electronics and Communications Engineering

Cumulative GPA: 3.76

Graduation Project: Excellent

Work Experience:

Ulemt

Tier 1 Technical Support (June 2024 - Present) (Full-Time)

• AWS Architecture and Systems Administration
  • Provisioning and maintenance of AWS services using Terraform, ensuring a consistent and scalable infrastructure across multiple environments that follow the AWS Well-Architected Framework.
  • Conducting research and implementing software and system solutions based on defined requirements.
• Monitoring and Backup Management
  • Creation of PRTG sensors and managing systems via resolution of errors and warnings resulting from said sensors.
  • Administering and overseeing backups on Veeam backup server.
• Tech Support, Access & Asset Management
  • Provide technical support for customers by resolving tickets on Jira and documenting resolution steps on Confluence for later use.
  • Overseeing user access by updating access matrices for tenants within asset management systems.
  • Ensuring consistency between deployed systems on vSphere and their corresponding assets on Asset Management for Jira.

Go Partners

Systems Administrator (June 2024 - Present) (Part-Time)

• Research and deployment of software and system solutions following requirements.
• Provide training for IT and Sales teams for freshly established systems and software.
• Applying, developing, and deploying automations for systems and network devices.
• Maintaining compliance and security by continually monitoring and maintaining activity through Active Directory GPOs and Firewall policies and configurations.

IT Help Desk Support (March 2024 - June 2024) (Full-Time)

Key Responsibilities:

• Management, maintenance, and troubleshooting of the underlying infrastructure including servers (VoIP and AD DC), clients, network connectivity devices (routers, switches, gateways, access points), and firewalls.
• Providing technical support for employees and ensuring their systems are functioning properly by troubleshooting software and hardware issues.
• Onboarding and setting up workstations with the required software.

Training Experience

alx_africa

AWS Cloud Computing Program (May 2023 - Feb 2024) (4 Months Soft Skills & 6 Months Program)

• Worked on improving soft skills via attending alx hubs and interacting with fellow peers to complete weekly milestones.
• Completed the AWS Academy Cloud Foundations course provided by alx in partnership with AWS and learnt about Billing & Cost Management, Identity & Access Management, Networking and Content Delivery, Compute, Storage, Database, and Management & Governance service categories, AWS CAF, and how to implement these services according to the AWS Well Architected Framework.
• Applied knowledge learnt in the AWS Academy Cloud Foundations course in lab environments provided during training.
• Completed the AWS Academy Solutions Architecting course provided by alx in partnership with AWS and expanded my knowledge on the previously mentioned service categories.

Senior Steps - IT Training Center

Red Hat Linux System Administraion Training (June 2023 - August 2024) (3 Months)

• Acquired and applied concepts of Linux System Administration as:
  • OS installation, the filesystem hierarchy, and management of files, directories, users, and groups.
  • Management of permissions and privileges, SELinux, and Firewall settings.
  • Management and installation of packages and software.
  • Process and service management and control.
  • Network configuration and secure remote access via SSH.
  • Archiving and compression, and managing storage.
  • Controlling the boot process and troubleshooting failures.
  • Scripting using bash, scheduling, and tuning system performance.
  • Automation using Ansible

Microsoft Windows Server Administration Training (June 2022 - September 2024) (4 Months)

• Gained an understanding of Virtualization and applied on it by deploying instances on VMware and VirtualBox.
• Acquired and applied concepts of Windows Server Administration as:
  • OS and drivers installation and initial set up.
  • Remote access via RDP.
  • Installation and management of Active Directory and adding Clients to the domain.
  • Creation and management of Users, Groups, and Organizational Units manually and dynamically.
  • Management of Home Folders, Drive Mappings, Quotas, and Shared Folders.
  • Separation of administrative tasks by deploying different types of administrators and assigning control separately.
  • Controlling access and deploying policies via Group Policy Objects.
  • Storage systems (DAS, SAN, NAS), types (File, Block, Object), RAID, partitioning, and drive configuration (Basic & Dynamic).
  • Management of backup and recovery.
  • Configuring network settings.
  • Setting up DHCP, DNS, NFS, and WDS.

CLS Learning Solutions

CCNA & CCNA Security Training (July 2021 - September 2021) (3 Months)

• Studied the different types of networks, topologies, media, connectors, architectures, devices, access methods, and transmission methods.
• Gained an understanding of the OSI and TCP/IP models and grasped the function of each layer.
• Learnt about the operation of different types of protocols (such as HTTP, TCP, UDP, NAT, PAT, ICMP, the list goes on…) and how to use Subnetting and Supernetting to achieve CIDR.
• Studied network configuration parameters and applied Static and Dynamic (via DHCP) network configuration and network device password recovery.
• Studied and applied dynamic routing protocols as OSPF & IS-IS, RIPv1 & RIPv2, IGRP & EIGRP, and BGP.
• Studied and applied switching concepts as VLANs, Inter-VLAN routing, STP, RSTP, & PVST, and EtherChannel.
• Studied concepts related to Cybersecurity such as the types of attacks, types of security devices, and security policy.

Projects:

Mails Access Matrix Database

Project Description:

The objective of this project is to have a centralized database for management of mail servers domains, users, groups, and group access.

For more, click here.

Automated Network using Ansible

Project Description:

The objective of this project is to be able to push, remove, and view configurations safely on network devices by executing Ansible Playbooks via an Ansible management node.

For more, click here.

SD-WAN Device Initial Configuration Generator:

Project Description:

The SD-WAN Device Initial Configuration Generator is a Python application that creates a text file which contains the initial configuration required for a Cisco SD-WAN device to be able to on-board to the SD-WAN network.

The application works by taking in multiple required and optional arguments from the user which it then uses to create an altered version of one of the input text files (depending on the device type argument specified). The altered version is saved as “output.txt” and rewritten every time the code is executed.

For more, click here.

SD-WAN Prototype Network:

Project Description:

A prototype infrastructure consisting of two sites (Data Center and Service) that are connected over the actual Internet via Cisco’s SD-WAN Architecture.

The infrastructure incorporates Cisco’s Three Layer Hierarchical Model over its private network on both sites and the Datacenter site includes a Windows Server that provides Services and Administration. Each site includes a FortiGate Firewall and has its WAN Edge Router equipped with an IPS.

For more, click here.